Customer Service Questions

Contact our customer service team at any time!

We are here to help with:

  • Questions about delivery time

  • Questions about FedEx damaged packages

  • Questions about our return policy

There are two ways to contact us:

1.) Email our customer support team at


2.) Text SWHELP to the following number: +1 (833) 956-8065 to opt in to our customer care support text messaging service.


You will receive a response within 24 hours on business days (72 hours on weekends). We also provide follow-up calls to give you the satisfaction you need.


*By texting the above, you agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Condition is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our terms of service and privacy policy.